Exercise Your Privacy Rights

Privacy Notice

For a detailed understanding of how we handle your data, please visit our full Privacy Notice.

Data Access & Deletion

Where provided by applicable state law, you may submit a request access to the personal information we hold about you or ask for its deletion.

• Online Request: You can quickly submit your request through our Online Form.
• Email Request: Contact us at [email protected].

Note: To protect your security and comply with the law, we will verify your identity (or your authorized agent's identity) before processing your request. We aim to respond to all inquiries within 45 days.

Correction of Information

We want to ensure your information is accurate and up to date. You can update your account details at any time by logging into your profile at us.oliveyoung.com or by emailing us at [email protected].

Note: To protect your security and comply with the law, we will verify your identity (or your authorized agent's identity) before processing your request. We aim to respond to all inquiries within 45 days.

Sensitive Personal Information

We do not actively solicit and collect sensitive personal information, except as permitted by law. In limited circumstances, we may receive certain information that could be considered sensitive (such as health-related information) when you voluntarily provide it to us, for example, in connection with customer service inquiries or product recommendations. Because we do not use Sensitive Personal Information except as permitted by law, we do not offer a means to limit this use.

Do Not Sell or Share My Personal Information

If you would like to opt out of the sale or sharing of your personal information for targeted advertising, please visit our Your Privacy Choices.

Global Privacy Control (GPC)

We honor Global Privacy Control (GPC) signals.