The arencia Fresh Green Cleanser, which changes the skin texture with just one cleanse, is the most loved best formula by Arencia. The product improves rough skin texture to make it smooth and moist with just cleansing and thoroughly cleanses impurities from pores.
Last Updated: May 29, 2026
OLIVE YOUNG guarantees the highest quality of all our products. We do not sell damaged or used items. If you have received a damaged product, please contact our Customer Service Center as soon as possible.
You can click on the following links to go directly to the corresponding sections.
Cancellation Policy
Cancellation Process
How Shipping Fees are Refunded
| Type | Responsibility | Refund Policy |
|---|---|---|
| Full Cancellation | OLIVE YOUNG / Customer |
|
| Partial Cancellation | OLIVE YOUNG |
|
| Customer |
|
Return Policy
Return Process
Return Eligibility by Case
| Status | Responsibility | Reason for return |
|---|---|---|
| Eligible | OLIVE YOUNG |
|
| Customer |
| |
| Ineligible | - |
|
How Shipping Fees are Refunded
| Type | Responsibility | Refund Policy |
|---|---|---|
| Full Return | OLIVE YOUNG |
|
| Customer |
| |
| Partial Return | OLIVE YOUNG |
|
| Customer |
However, if the claim is due to our company's fault, the original shipping fee will be refunded to customers who paid it. |
Exchange Policy
Please contact OLIVE YOUNG for any further inquiries.




The arencia Fresh Green Cleanser, which changes the skin texture with just one cleanse, is the most loved best formula by Arencia. The product improves rough skin texture to make it smooth and moist with just cleansing and thoroughly cleanses impurities from pores.
Last Updated: May 29, 2026
OLIVE YOUNG guarantees the highest quality of all our products. We do not sell damaged or used items. If you have received a damaged product, please contact our Customer Service Center as soon as possible.
You can click on the following links to go directly to the corresponding sections.
Cancellation Policy
Cancellation Process
How Shipping Fees are Refunded
| Type | Responsibility | Refund Policy |
|---|---|---|
| Full Cancellation | OLIVE YOUNG / Customer |
|
| Partial Cancellation | OLIVE YOUNG |
|
| Customer |
|
Return Policy
Return Process
Return Eligibility by Case
| Status | Responsibility | Reason for return |
|---|---|---|
| Eligible | OLIVE YOUNG |
|
| Customer |
| |
| Ineligible | - |
|
How Shipping Fees are Refunded
| Type | Responsibility | Refund Policy |
|---|---|---|
| Full Return | OLIVE YOUNG |
|
| Customer |
| |
| Partial Return | OLIVE YOUNG |
|
| Customer |
However, if the claim is due to our company's fault, the original shipping fee will be refunded to customers who paid it. |
Exchange Policy
Please contact OLIVE YOUNG for any further inquiries.



