This cleansing balm in an advanced grinding packaging ensures a cleaner, safer cleansing by distributing a perfect dose of amount without using a spatula. The unique packaging keeps the balm formula fresh with excellent sealing capacity even in warm, humid bathroom conditions. The skin-comforting formula provides essential cleansing ingredients for a gentle daily cleansing routine. This product helps skip additional cleansing steps that often cause harsh physical friction onto the skin.
Last Updated: May 29, 2026
OLIVE YOUNG guarantees the highest quality of all our products. We do not sell damaged or used items. If you have received a damaged product, please contact our Customer Service Center as soon as possible.
You can click on the following links to go directly to the corresponding sections.
Cancellation Policy
Cancellation Process
How Shipping Fees are Refunded
| Type | Responsibility | Refund Policy |
|---|---|---|
| Full Cancellation | OLIVE YOUNG / Customer |
|
| Partial Cancellation | OLIVE YOUNG |
|
| Customer |
|
Return Policy
Return Process
Return Eligibility by Case
| Status | Responsibility | Reason for return |
|---|---|---|
| Eligible | OLIVE YOUNG |
|
| Customer |
| |
| Ineligible | - |
|
How Shipping Fees are Refunded
| Type | Responsibility | Refund Policy |
|---|---|---|
| Full Return | OLIVE YOUNG |
|
| Customer |
| |
| Partial Return | OLIVE YOUNG |
|
| Customer |
However, if the claim is due to our company's fault, the original shipping fee will be refunded to customers who paid it. |
Exchange Policy
Please contact OLIVE YOUNG for any further inquiries.







This cleansing balm in an advanced grinding packaging ensures a cleaner, safer cleansing by distributing a perfect dose of amount without using a spatula. The unique packaging keeps the balm formula fresh with excellent sealing capacity even in warm, humid bathroom conditions. The skin-comforting formula provides essential cleansing ingredients for a gentle daily cleansing routine. This product helps skip additional cleansing steps that often cause harsh physical friction onto the skin.
Last Updated: May 29, 2026
OLIVE YOUNG guarantees the highest quality of all our products. We do not sell damaged or used items. If you have received a damaged product, please contact our Customer Service Center as soon as possible.
You can click on the following links to go directly to the corresponding sections.
Cancellation Policy
Cancellation Process
How Shipping Fees are Refunded
| Type | Responsibility | Refund Policy |
|---|---|---|
| Full Cancellation | OLIVE YOUNG / Customer |
|
| Partial Cancellation | OLIVE YOUNG |
|
| Customer |
|
Return Policy
Return Process
Return Eligibility by Case
| Status | Responsibility | Reason for return |
|---|---|---|
| Eligible | OLIVE YOUNG |
|
| Customer |
| |
| Ineligible | - |
|
How Shipping Fees are Refunded
| Type | Responsibility | Refund Policy |
|---|---|---|
| Full Return | OLIVE YOUNG |
|
| Customer |
| |
| Partial Return | OLIVE YOUNG |
|
| Customer |
However, if the claim is due to our company's fault, the original shipping fee will be refunded to customers who paid it. |
Exchange Policy
Please contact OLIVE YOUNG for any further inquiries.






